A 2013 survey by Neilson.com looked at the trust factor in advertising. They based the trust factor on where the consumer saw the ad. While none was considered 100% trustworthy, word-of-mouth recommendations from a friend, which is considered earned advertising, was by far the most influential and effective form of advertising. Here is how they ranked:
Very High >80%
84% – Recommendations from People They Knew
High 79-60%
69% Branded Websites
68% Consumer Opinions Posted Online
67% Editorial Content such as Newspaper Articles
62% T.V. Ads
61% Brand Sponsorship
61% Ads in Newspapers
60% Ads in Magazines
Medium 59 -50%
57% Billboard Ads and Other Outdoor Advertising
57% Ads on the Radio
56% Emails They Signed Up For
56% Ads before Movies
55% TV Program Product Placements
Low <50% (It should be noted that the low category has made the most strides in recent years.)
48% Ads Served by Search Engine Results
48% Online Video Ads
48% Ads on Social Networks
45% Display Ads on Mobile Networks
42% Online Banner Ads
37% Text Ads on Mobile Phones
How does your advertising strategy stack up against the trust factor?